- Domestic orders under $200 are charged AU$10.00 flat shipping rate, orders of $200 and above receive free shipping.
- All orders placed Monday - Friday (excluding public holidays) before 12 PM AWST will ship within 24 hours pending availability and credit verification.
- Orders placed after 12 PM AWST will begin processing the next business day.
- Orders placed on Friday after 12 PM AWST will ship the following Monday. Transit times do not include Saturday, Sunday or public holidays.
- You will receive an email with a tracking number once your order is dispatched, this will allow you to find out approximately when your order is expected to arrive.
- Please provide an address where someone will be likely to be able to receive the package between 9 AM and 5 PM as your order may require a signature on delivery.
- Once your order has left Soul Sisters it is property of Australia Post. Soul Sisters is not responsible for lost or damaged goods. However if your order does not arrive we will do all we can to help track and find your delivery for you.
- Please ensure the delivery address provided is correct as Soul Sisters takes no responsibility if you don't receive your order due to providing incorrect delivery details.
- International orders are charged a flat rate AU$30.00 flat shipping rate.
- Please note all prices are quoted in Australian Dollars and any international taxes and customs charges are payable by the receiver.